Senior Business Developer – Retail Sales

Company: Regenesys Business School
Location: South Africa, Sandton, WFO
Reporting to: Head of Retail Sales / Sales Director

Role Purpose

The Senior Business Developer is responsible for driving revenue growth through the acquisition of new customers and the expansion of existing opportunities within the retail sales channel. This role focuses on high-value sales engagements, strategic pipeline development, and conversion of qualified leads into enrolled students, while maintaining a strong focus on customer experience and brand integrity.

Key Responsibilities

Revenue Generation & Sales Delivery

  • Achieve and exceed monthly and annual sales targets
  • Convert qualified leads into enrolments through consultative selling techniques
  • Manage the full sales cycle from initial engagement to deal closure

Pipeline & Opportunity Management

  • Build, manage, and maintain a high-quality sales pipeline
  • Proactively identify new business opportunities through outbound and inbound channels
  • Ensure accurate and up-to-date tracking of all opportunities within CRM systems

Client Engagement & Relationship Management

  • Engage prospective students through professional consultations (telephonic, virtual, and face-to-face where applicable)
  • Understand client needs and recommend appropriate Regenesys programmes
  • Build trust and long-term relationships to enhance conversion and referral opportunities

Product Positioning & Market Insight

  • Maintain deep knowledge of Regenesys programmes, pricing, and value propositions
  • Position offerings effectively against competitors within the education sector
  • Provide market feedback to improve sales strategies and product offerings

Sales Excellence & Best Practice

  • Apply structured sales methodologies and best practices
  • Maintain high standards of professionalism, ethics, and compliance in all interactions
  • Ensure accurate communication of programme details, pricing, and terms

Collaboration & Continuous Improvement

  • Work closely with marketing, admissions, and training teams to optimise lead quality and conversion
  • Participate in ongoing training and coaching initiatives
  • Share best practices and contribute to team performance improvement

Minimum Requirements

Qualifications

  • Diploma or Degree in Business, Sales, Marketing, or related field (advantageous)

Experience

  • 4–7+ years’ experience in a high-performance sales environment
  • Proven track record of consistently exceeding sales targets
  • Experience in retail sales, call centre sales, or education sales (preferred)
  • Strong experience in consultative and solution-based selling

Core Competencies

  • Sales Expertise: Strong closing ability and objection handling skills
  • Commercial Acumen: Understanding of revenue drivers and sales performance metrics
  • Customer Focus: Ability to identify and align solutions to customer needs
  • Communication Skills: Clear, persuasive, and professional communication
  • Resilience & Drive: Ability to perform under pressure in a target-driven environment
  • CRM Proficiency: Experience in managing pipelines and reporting

Key Performance Indicators (KPIs)

  • Monthly and annual sales revenue targets
  • Conversion rates (lead to enrolment)
  • Pipeline value and pipeline conversion ratios
  • Average deal value
  • Customer satisfaction and engagement quality
  • Compliance and accuracy of sales information

Personal Attributes

  • Highly driven and results-oriented
  • Confident and persuasive communicator
  • Professional and customer-centric
  • Self-motivated with strong accountability
  • Adaptable in a fast-paced, competitive environment

Role Impact

The Senior Business Developer is a key revenue driver within the retail sales division at Regenesys. This role directly contributes to business growth by consistently converting opportunities into revenue while maintaining high standards of customer engagement and brand representation.

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