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We don’t just educate,we awaken potential.

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Latest Posts

The Impact of poor Policy Implementation by the Government of the republic of South Africa of Service Delivery

INTRODUCTION A policy is a set of guidelines that a government or organisation uses to achieve rational outcomes. It is ...
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The Effect of Customer Relationship Management on Customer Satisfaction and Customer Loyalty in the Retail Banking Industry in Gauteng – Part 3

The Effect of Customer Relationship Management on Customer Satisfaction and Customer Loyalty in the Retail Banking Industry in Gauteng – Part 3

 The Influence of CRM in Banking: The influence CRM has on a customer’s actual satisfaction with a bank is that ...
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The Effect of Customer Relationship Management on Customer Satisfaction and Customer Loyalty in the Retail Banking Industry in Gauteng – Part 2

The Effect of Customer Relationship Management on Customer Satisfaction and Customer Loyalty in the Retail Banking Industry in Gauteng – Part 2

The Retail Banking Landscape in South Africa   The retail banking sector in South Africa has historically been an oligopoly, ...
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The Effect of Customer Relationship Management on Customer Satisfaction and Customer Loyalty in the Retail Banking Industry in Gauteng

The Effect of Customer Relationship Management on Customer Satisfaction and Customer Loyalty in the Retail Banking Industry in Gauteng

Business is all about relationships, especially its relationship with customers. When a business manages its customer relationships well, it will ...
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High-Performance Work Teams

As we come out of the Covid epidemic and as we reach equilibrium on the work-from-home/work-from-office continuum, leaders should be ...
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Investing in Property

Property is an important asset class that provides an element of diversification to your overall investment portfolio. It is however ...
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Wellness and Wellbeing – 6 Ways to Get Back to Basics

We have been exploring the different pillars of wellbeing. In this article we are going to stand still for a ...
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6 Insights on Working From Home

In the aftermath of the Covid pandemic, working from home has become an accepted way of fulfilling your employment obligations ...
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Investing When Interest Rates are Increasing

Globally, interest rates are being increased as central banks are trying to bring rising inflation under control. Central banks use ...
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How to Become an Entrepreneur

Have you ever thought of becoming an entrepreneur? Millions and millions of people have set up their own businesses. Some ...
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