The Impact of poor Policy Implementation by the Government of the republic of South Africa of Service Delivery
INTRODUCTION A policy is a set of guidelines that a government or organisation uses to achieve rational outcomes. It is ...
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The Effect of Customer Relationship Management on Customer Satisfaction and Customer Loyalty in the Retail Banking Industry in Gauteng – Part 3
The Influence of CRM in Banking: The influence CRM has on a customer’s actual satisfaction with a bank is that ...
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The Effect of Customer Relationship Management on Customer Satisfaction and Customer Loyalty in the Retail Banking Industry in Gauteng – Part 2
The Retail Banking Landscape in South Africa The retail banking sector in South Africa has historically been an oligopoly, ...
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The Effect of Customer Relationship Management on Customer Satisfaction and Customer Loyalty in the Retail Banking Industry in Gauteng
Business is all about relationships, especially its relationship with customers. When a business manages its customer relationships well, it will ...
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High-Performance Work Teams
As we come out of the Covid epidemic and as we reach equilibrium on the work-from-home/work-from-office continuum, leaders should be ...
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Investing in Property
Property is an important asset class that provides an element of diversification to your overall investment portfolio. It is however ...
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Wellness and Wellbeing – 6 Ways to Get Back to Basics
We have been exploring the different pillars of wellbeing. In this article we are going to stand still for a ...
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6 Insights on Working From Home
In the aftermath of the Covid pandemic, working from home has become an accepted way of fulfilling your employment obligations ...
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Investing When Interest Rates are Increasing
Globally, interest rates are being increased as central banks are trying to bring rising inflation under control. Central banks use ...
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How to Become an Entrepreneur
Have you ever thought of becoming an entrepreneur? Millions and millions of people have set up their own businesses. Some ...
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