Head of Alumni Relations & Learning Partnerships

Position Overview

Role Purpose

Key Responsibilities

1. Alumni Database Architecture & Intelligence

• Design, build and continuously enrich a centralised, CRM-integrated alumni database capturing graduate details, qualifications obtained, current employer, seniority level, industry, geography, and career trajectory.
• Establish verification and data hygiene protocols to ensure database accuracy and POPIA/GDPR compliance at all times.
• Develop a segmentation framework categorising alumni by industry influence, decision-making authority, company size, and L&D budget potential.
• Implement regular re-engagement touchpoints (surveys, events, digital campaigns) to maintain up-to-date alumni records.
• Produce monthly alumni intelligence reports for executive leadership highlighting career movements, promotions, and new organisational roles.

2. Strategic Alumni Engagement & Community Building

• Design and execute a multi-channel alumni engagement strategy spanning digital platforms (LinkedIn, alumni portal, email), in-person events, and regional roundtables.
• Establish alumni chapters in key markets — South Africa, Kenya, India, and other Regenesys geographies
• Create meaningful value propositions for alumni: CPD opportunities, exclusive networking events, mentorship programmes, and career development resources that sustain long-term engagement.
• Collaborate with marketing to produce alumni-focused content (success stories, thought leadership, milestone recognition) that deepens community pride and loyalty.
• Manage the annual alumni conference and related flagship events.

3. L&D Commercial Development & Sales

• Identify alumni occupying L&D, HR, Talent, or executive leadership roles and systematically approach them as warm commercial prospects for Regenesys corporate training, executive education, and short-course programmes.
• Develop and own a pipeline of corporate L&D opportunities derived from the alumni network, with clear revenue targets and accountability metrics.
• Craft and present tailored L&D proposals and partnership frameworks to corporate clients — leveraging alumni relationships to accelerate stakeholder trust and shorten sales cycles.
• Negotiate and close enterprise agreements for bespoke in-company training, RPL (Recognition of Prior Learning) programmes, and bulk enrolments.
• Collaborate with the Regenesys academic and programme teams to align corporate L&D offerings with real market demand identified through the alumni intelligence base.
• Track, report, and be directly accountable for alumni-derived revenue contribution, with monthly reporting to senior leadership.

4. Stakeholder & Partner Relationship Management

• Serve as the primary relationship custodian for high-value alumni in C-suite, executive, and senior management positions.
• Build strategic alliances with professional associations, industry bodies, and corporate HR networks where alumni intersect.
• Represent Regenesys at external events, expos, and industry forums to elevate the alumni brand and attract new partnership opportunities.

5. Reporting, ROI & Governance

• Develop a clear ROI measurement framework for all alumni engagement and commercial activities.
• Produce quarterly board-ready dashboards covering alumni database growth, engagement rates, pipeline value, conversion rates, and revenue realised.
• Manage the alumni relations budget with discipline, ensuring efficient allocation across engagement, technology, and business development activities.
• Ensure all alumni data management and communications are fully compliant with POPIA, GDPR, and applicable data protection regulations.

Key Performance Indicators

Minimum Qualifications

• Bachelor’s degree in Business, Marketing, Communications, HR, or a related field (essential).
• Postgraduate qualification (Honours, MBA, or relevant Master’s) — strongly preferred; Regenesys qualification advantageous.
• Formal sales training certification or business development qualification (advantageous).

Experience Requirements

• Minimum 8–10 years’ professional experience, with at least 4 years in a business development, sales, or commercial relationship management role.
• Demonstrated experience in B2B sales — specifically selling intangible solutions (training, consulting, professional services, or SaaS) to corporate clients.
• Proven track record of building and managing relationship databases (CRM/ATS proficiency essential; Salesforce, HubSpot, or equivalent).
• Experience within higher education, corporate training, L&D, or talent development environments is highly advantageous.
• Experience designing and managing community or membership programmes, alumni networks, or professional associations is a strong differentiator.
• Cross-border or multi-market relationship management experience (Africa / India / UK advantageous).

Competency Profile

Personal Attributes

• Self-starter with an entrepreneurial spirit — comfortable building a function from the ground up with minimal hand-holding.
• Exceptional communicator: able to engage compellingly from junior alumni to C-suite executives and government officials.
• Highly organised with the ability to manage multiple stakeholder streams, campaigns, and commercial pipelines simultaneously.
• Credible and trustworthy — alumni will invest time in this relationship only if they feel genuinely valued, not simply prospected.
• Resilient and target-driven — comfortable with commercial accountability and motivated by measurable impact.
• Passionate about lifelong learning and the transformational power of education in the African and global context.

What Regenesys Offers

• A pivotal leadership role with the mandate to build an alumni function that will become a strategic institutional asset.
• Competitive total remuneration package — base salary plus performance incentive linked directly to revenue targets.
• Access to a significant and growing alumni base across South Africa, Africa, India, and the United Kingdom.
• The full support of the Regenesys Group’s academic, marketing, business development, and technology infrastructure.
• An environment that rewards initiative, celebrates results, and invests in the ongoing growth of its leadership team.