Quality Assurer

The primary emphasis of the function is to work with business stakeholders to assess and quality guarantee electronic learning material and learning documents.

·       Work with a variety of stakeholders to ensure that the quality of electronic learning content is matched with the learning outcomes and evaluation criteria of a specific module or short course.

·       Review and approve SCORM content (Articulate Rise and Storyline).

·       Assess quizzes, assessments, and learning activities on the Institutional Learning Management System.

·       Evaluate the quality of video content to improve learning materials.

·       Work with ITD and other stakeholders to test courses on UAT before the final release on the Institutional LMS.

·       Use time management skills to evaluate, assess, and improve electronic learning content per ITD strategic aims.

·       Maintain personal knowledge of eLearning, training, technological applications, and best practices, with a focus on digital delivery.

• Report on training and development, as well as the management of deliverables, regularly to the Head of Instructional Technology and Design.

Please list at least 5 duties that this person will be responsible for?

·       Examine technical compatibility and functioning across various systems and browsers.

·       Complete all quality assurance and testing procedures for e-learning courses as part of the project’s learning development life cycle.

·       Quality Assurance for usability and user experience.

·       Conduct regular reviews of the product portfolio based on development, analysis, the availability of resources, value addition, and environmental changes.

·       Recognise and report the underlying causes of problems with the delivery and utilization of eLearning materials.

·       Consistent monitoring, documentation, reviewing, and interpretation of material to guarantee quality and accuracy and to identify areas for improvement.

·       Help to achieve an effective QMS in deliverables.

·       Regularly communicate needs for training and development as well as the management of deliverables to the Head of Instructional Technology and Design.

Direct Reports (if applicable): n/a

Diploma/Degree or equivalent (Language or education qualification)

Role-specific knowledge: 

Required:

•       Prior experience in web-based training quality control

•       Expertise in grammar and language editing

•       Familiarity with Moodle or similar learning management systems

•       Working knowledge of Articulate 360 and H5P

•       Microsoft 360 (Word, PowerPoint, Excel, and Outlook)

Desirable:

Experience with Moodle, Articulate 360 and H5P

·       Capability of adapting to a dynamic environment

·       Expertise in technology and technical solutions in the context of learning and higher education

·       The capacity to operate in a multidisciplinary setting

·       A critical mindset, strong analytical abilities, and the capacity to synthesize data from multiple sources

·       Versatile and creative problem-solver, able to overcome any difficulty

·       Excellent planning, organising, and time management abilities

·       A person with an eye for detail and the capacity for perspective

·       Outstanding proficiency in the English language

·       Expert writing and vocal communication abilities

·       Affinity for working with educational material

·       A creative and original thinker

Industry-specific: Online/Higher Education