Student Support Administrator (SSAdmin)
Update rollover spreadsheet and inform Admissions and Finance Department.
Student Support Administrator (SSAdmin)
Roles and Responsibilities:
- Update rollover spreadsheet and inform Admissions and Finance Department.
- Once Admissions forward the new student list to the SST, SSAdmin needs to ensure that students are linked to their modules for that semester.
- Send out orientation letters to new students on behalf of SRM and advise of any student’s emails that would have bounced back to alternative email.
- Log serial numbers of tablets in Reggie against the student’s name (if tablets are on offer).
- Supply list of students’ names for tablets allocation by Student Support Advisor.
- Obtain attendance numbers from classes and load onto Reggie.
- Reggie will send automated class reminders to students but SSAdmin needs to send reminders to students of class commencement dates day before class is due to run (e.g. send attendance reminder to students for the specific module) via general emailers.
- Post student communication via bulk emails as required by SRM.
- Manage all administrative students’ queries (inbound calls emails) – our standard is a same-day response time. Encourage students to use official channels of communication , i.e. student portal and email.
- Provide email follow up and support to students with progress, attendance, assignment submission.
- Email Student Support Advisors informing them that students have not completed class evaluation forms on the portal. We need 80% completion rate from students.
- Assist the SRM with the monitoring of class to ensure classes are running smoothly
- Achieve a 4.5% rating in class evaluations.
- Achieve a CSI (Customer Satisfaction Index) of 80%.
- The SSAdmin will need to log in as a student when the need arises depending on the query.
- Queries are posted via the student portal into Reggie, SSAdmin will get an email to resolve the query, queries must be resolved and closed on Reggie same day or 24 hours depending on the nature of the query. Resolve all incidents on Reggie.
- Support academic requirements outputs for example class slides and recoded sessions.
- Clear all incidents on the Reggie.
- Respond to email inquiries from the designated email using the SRM signature for example MBAStudentRelationship@regenesys.net
- Monitor classes.
- Submit all student administrative requests (e.g. late assignment submissions, deferments, rewrites, and postponement ,exemptions) etc. to the Academic Committee for approval and ensure same-day, accurate feedback to the student and load forms on Reggie.
- Make use of standard emails when responding to students.
- Manage all student tracker sheets, must share with Student Support Advisor and Student Relationship Managers.
- Manage a tracker report on AC forms submitted.
- Pull information for the senate reports i.e., Throughput rates, At Risk for the Student Relationship Managers to compile the reports for the Academic Heads.
- Support all students via emails, incidents and calls.
At Risk Students
- Manage At Risk students’ trackers and share trackers with Student Support Advisor and Student Relationship Managers.
- Email students when they did not attend a class, add comments in Reggie.
- Compile report on students that haven’t done assessments and assignments for the Student Support Advisor so they can call the students.
- Constantly check academic records to identify student’s fulling behind with their studies and inform Student Support Advisor so they can call the students.
- Email students when they did not attend a class, and inform Student Support Advisor.
- Monitor students that did not submit an assignment or attend an exam as per At Risk Report and inform Student Support Advisor.
- Compile a completion plan and inform the Student Support Advisor with alternative submission dates for those students behind so the Student Support Advisor can contact the students.
- Refer to finance students with suspended accounts for payment plans.
- Report to the Student Relationship Managers if students are wanting to cancel, deferred their studies etc
- Monitor attendance records and drop off rates.
- At Risk Students – to contact all at risk students once you have pulled a report from Reggie of students that haven’t done assessments, assignments, attended classes, attended orientation, have high similarities, and written exams.
Assignments
- Ensure that all assignments received are loaded onto the portal (Moodle), SSAdmin is not allowed to submit any assignment on behalf of a student.
- Keep track of the assignment assessment progress with the Assessment Centre (e.g. marking, moderating and releasing progress).
- Escalate any delays arising in the assessment centre to the Student Relationship Managers.
- Find out about the late/resubmission dates for assignments from the Student Relationship Managers.
- SSAdmin to inform the student about the resubmission date, ensure that the student fills in the Academic Committee form and makes payment, only then will the student receive the late submission link.
- Create groups for late submission.
- Update late submission spreadsheet on SharePoint.
Academic Rules and Processes:
- Understand and be able to communicate all aspects of the academic rules to students (available on the student portal). Understand and adhere to all academic delivery processes and procedures and be able to communicate all aspects of these to students.
- Escalate any student concerns and recommendations to Student Relationship Managers.
Academic records:
- Send academic record to queries to finance department and the Registrar to sign and send to the student.
- Log in as the student, into the student portal if Moodle is not synching with Reggie and the academic record is not the same.
- Escalate student matters where required.
Exams:
- Generate and send out exam tickets a week before exam date.
- Communicate examination arrangements, venues and dates with students.
- For distance learning students, confirm student numbers by venue and module, and inform assessment centre timeously.
- Invigilate as required (including Saturdays).
- Invigilate via TeamViewer if required by Assessments.
- Deal with email queries regarding
- Follow up with assessment centre regarding supplementary exam dates.
Graduations:
- SSAdmin to check global list, by checking each student’s academic record, checking all the marks and collecting a copy of each student’s ID document, checking accuracy of names.
- Prepare attendance registers for graduations.
- Attend and assist at graduations.
Academic Tutor
We’re looking for two qualified tutors who will assist with our student success rate and offer academic support to students to be successful in their studies.
Academic Tutor
We’re looking for two qualified tutors who will assist with our student success rate and offer academic support to students to be successful in their studies.
Responsibilities:
- Provide online academic support to students
- Prepare for and facilitate tutor sessions
- Monitor students’ performance on assigned modules
- Participate in assessment and moderation of student assignments and examinations
- Invigilate student examinations
- Ensure confidentiality regarding student records
- Be professional and accommodative to students of all diversity
- Participate in academic staff development sessions
- Assist students with academic writing
- Use student evaluation to improve own performance
Requirements:
- Relevant master’s degree in Business, Commerce or Public Sector
- Proven experience and knowledge of student support
- Experience and knowledge of the South African Higher Education landscape
Skills:
- Must have facilitation skills
- Must have good communication skills – written and verbal
- Ability to solve complex problems
- Must be computer proficient
- Must be a team player
Qualities:
- Professional comportment
- Reliable, trustworthy and empathetic
- Pays attention to detail
- Willing to work overtime when required
- Timeline discipline
- Harness diversity
Instructional Technologist
This full-time post supports the academic material development department, bringing business studies to life as seamless, interactive courseware on Moodle.
Instructional Technologist
This full-time post supports the academic material development department, bringing business studies to life as seamless, interactive courseware on Moodle.
Duties:
- Uploading and illustrating interactive courseware on Moodle
- Maintaining live courses on student portal
- Helping find and or devise simulations for repertoire of business courses
- Ensuring correct material is available in right place on schedule
- Regularly patrolling weblinks and other resources to ensure all are working
- Testing all resources at go-live
- Troubleshooting user issues
- Setting up online assessments
- Reviewing and testing courseware
- Helping with other material development department duties as the need arises
Education
Degree or equivalent (business, IT or education qualification) an advantage
Requirements
- Familiarity with a major virtual learning environment, preferably Moodle
- Competency in standard office business personal computer skills
- An active interest in the use of technology to support learning
- Ability to learn new IT applications swiftly
- Ability to meet targets and deadlines
These would be advantageous:
- Experience of learning materials design
- Experience in higher education sector
- Ability to use custom code and develop simulations
- Excellent spelling
Attributes:
- Eye for detail
- Sense of visual hierarchy
- Aptitude for translating text into multidimensional instruments
- Must be self-motivated, problem solver, reliable, organised and utterly focused in planning and implementing tasks and duties related to role
- Enthusiastic, quick learner, team player, and creative self-starter who takes initiative
- Deadline-driven and able to work under tight deadlines ion pressured environment
- Strong writing and verbal communication skills
- Understanding of and appreciation for higher education a plus
Industry specific: Onine education
Material Developer
The successful candidate will work with our subject matter experts to write fifth, sixth and seventh-generation business and other short courses for adult learners.
Material Developer
Job summary
The successful candidate will work with our subject matter experts to write fifth, sixth and seventh-generation business and other short courses for adult learners. Your main outputs will include coursework, interactive learning tools, assessments, and video scripts. You will report to the head of the material development team.
Essential duties and responsibilities
- Apply strong writing skills and adragogy to developing, scripting, customising, reviewing and updating interactive learning material, tools, assessments and activities according to set learning outcomes
- Use a variety of credible information sources to obtain relevant, up-to-date information
- Produce well-structured, comprehensive and polished courses
- Able to translate course activities into multidimensional activities for online delivery
- Deliver plagiarism-free content
- Format course content for various platforms
- Mentor colleagues and play an active role in the material development team
- All within strict deadlines
Qualifications and experience
- Minimum experience: four to five years in instructional design or a similar environment
- Postgraduate or masters’ degree in relevant subject
- Experience with H5P a big advantage
Key qualities
- Strong understanding of business and management (familiarity with the public sector and management experience are an advantage)
- Impeccable command of English
- Positive attitude
- Detail-orientated
- Able to work under pressure
- Excellent communicator
- Self-starter
- Professional, quick and accurate
- Able to work well in a team environment
Salary: Commensurate with experience and qualifications
Industry specific: Onine education
Full Stack Developer
We’re looking for two Full Stack Developers with 10-15 years’ experience with full stack development.
Full Stack Developer
We’re looking for two Full Stack Developers with 10-15 years’ experience with full stack development.
Responsibilities:
Help clients develop and maintain software solutions using IEEE standards and best practices.
Strong communication with Clients, Project Managers and Business Analysts using technical expertise, risk and objectives.
Help maintain a growth mindset with peers.
Work in agile environment.
Become a system matters expert for various implementation of software solutions.
Experience:
5 years minimum experience in a Full Stack Software Engineering.
5 years minimum experience in the Agile and Software Development Life Cycle process.
4 years minimum experience developing in Java or Microsoft .NET, and web frameworks.
4 years minimum experience developing APIs, Microservices and cloud native applications.
4 years minimum experience with frontend and backend development.
2 years minimum experience with one of more database technologies, can be relational or non-relational, not limited to Postgress, Oracle , MSSQL , MySQL, Moria, Mongo, Dynamo.
2 years’ experience with Containers, Docker, Kubernetes
2 years’ experience in CICD (Jenkins or equivalent)
Skills:
Proficient in CSS, HTML, JavaScript and one or more web frameworks (AngularJS, ReactJS)
Proficient in frontend and backend integrations.
Proficient in Windows or Linux server environments.
Proficient in source control (Git or SVN)
Preferred Technical and Professional Expertise:
Java Frameworks, not limited to Springs, Quarkus, Jersey
Microsoft .NET or .NET Core (MVC, Entity)
Proficient in cloud technologies not limited to IBM Cloud, AWS, Azure, Google
Proficient in messaging technologies such as Kafka
Proficient in basic DevOps strategy and implementation
Proficient in Windows or Linux server environments.
Proficient in source control (Git or SVN) and Git Flows
Skills-Based Training Material Developer
The successful candidate will write skills material for a variety of courses from NQF level 3 to 7. Your main outputs will include coursework and assessments.
Skills-Based Training Material Developer
Job Summary
The successful candidate will write skills material for a variety of courses from NQF level 3 to 7. Your main outputs will include coursework and assessments.
Qualifications and Experience
- Minimum qualifications: NQF 7
- Minimum experience: two to three years in a similar position
Essential Duties and Responsibilities
The successful candidate should be able to:
- Apply strong writing skills to developing, customising, reviewing and updating interactive learning material, assessments and activities in accordance with skills environment requirements
- Use a variety of credible information sources to obtain relevant, up-to-date information
- Produce well-structured, comprehensive, and polished study material that can be practically applied, and which is free of plagiarism
- Able to format course material
- Contribute to the development of colleagues and play an active role in the material development team
- Support other units as requested
- Able to meet strict deadlines
Key Qualities:
- Strong understanding of business and management (familiarity with the public sector and management experience would be an advantage)
- Impeccable command of English
- Positive attitude
- Dynamic
- Strong attention to detail
- Able to work under pressure
- Excellent communicator
- Self-starter
- Demonstrate professionalism, speed and accuracy
- Able to work well within a team environment
Learning And Development Practitioner
Regenesys is looking to appoint a dynamic, experienced, suitably qualified and self-motivated Learning and Development Practitioner to drive and assist the Academic Training Department at Regenesys Business School with training academic facilitators to become transformative facilitators.
Learning And Development Practitioner
Learning And Development Practitioner
Regenesys is looking to appoint a dynamic, experienced, suitably qualified and self-motivated Learning and Development Practitioner to drive and assist the Academic Training Department at Regenesys Business School with training academic facilitators to become transformative facilitators. The successful incumbent will be responsible for transforming the quality of facilitation and will ensure that excellent delivery to students is implemented. Academic excellence will be at the forefront of the successful incumbent’s role. The ideal candidate needs to be a well-rounded individual with a range of foundational, practical and reflexive competencies related not only to their area of expertise but also to the art of pedagogy itself.
Responsibilities:
- Monitoring academic facilitator’s performance, observing classes, making assessments, and scheduling workshops as well as one-on-one training.
- The successful incumbent will to engage with facilitators from a range of different backgrounds and on various subjects and provide constructive, transformative, and critical feedback.
- Observing lessons and identifying facilitators’ strengths and weaknesses.
- Providing useful feedback, advice, and individual training sessions for facilitators.
- Organising workshops, training sessions, and events to inspire and improve facilitators.
- Collaborating with facilitators and other related staff to develop improved curricula, lesson plans, assessments, and classroom management and engagement techniques.
- Setting weekly, monthly, quarterly and yearly goals for facilitators and their students, and providing advice and guidance to ensure these goals are met.
- Liaising with students to reassess progress once facilitators have completed their training.
- Supervising classroom activities, taking notes, and writing up reports to share with the Academic Dean, academic managers, administrators and relevant stakeholders.
- Developing new strategies and plans for an improved transformative learning experience.
- Keeping abreast of the latest developments in teaching techniques and methods, as well as the latest developments in the incumbent’s relevant subject area or area of expertise.
- Building facilitator networks and encouraging facilitators to share their resources and knowledge and constructively transform and improve their own performance as well as the performance of their colleagues
- The successful incumbent will be required to coach academics to hone their facilitation skills and develop capabilities in academics to maintain a high standard of quality when setting, marking and moderating assessments.
- The successful incumbent will undertake planning, designing and development of learning solutions, facilitation, assessment, moderation, coaching, evaluation, quality management and reporting. Through these activities the incumbent aims to ensure that learning needs have been metand that the learning has had the intended impact on the organisation and its stakeholders.
- Equip academics to acquire innovative teaching and learning techniques and approaches so that they can create a unique “Regenesys Magic” in their online and
face-to-face classes that gives Regenesys a substantial competitive advantage. This can also include a knowledge of “ice breakers” and the use of positivity and humour to improve the learning experience of students.
Credentials, Experience & Skills
- Doctoral or Master’s degree in a relevant field (adult/tertiary education and learning)
- Possesses extensive experience as a facilitator at the tertiary level
- Proven track record in a similar role – at least 3 years’ experience
- A valid driver’s license or own reliable transport
- Advanced writing and editing skills
- Advanced skills in MS Word, Outlook, and Excel (must be computer proficient)
- Experienced in managing teams
- Ability to make effective decisions under pressure
- Passionate about learning
- Possesses a growth mindset and is prepared to go the extra mile
- Available to observe academics and tutors facilitate in the evenings and Saturdays
- Innovative approaches can be done in a developmental manner
- Works well in a team
- Proven capability to assist facilitators with fostering deep learning in participants/students.
Additional Personal Attributes
- Professional comportment
- Reliable, trustworthy and empathetic
- Pays attention to detail
- Willing to work overtime when required
- High energy and enthusiasm for challenging projects
- Inspiring leadership style
- Collaborative
- Timeline disciplined
- Embraces diversity
- Strong planning and organizational skills.
- Excellent analytical and problem-solving abilities.
- Patience and resilience
- A high degree of diplomacy
- Subject matter experts
- Life-long learners
- Critical thinkers
- Problem solvers
- Able to execute interpersonal communication
Salary
Market-related and commensurate with qualifications and experience.
Purchasing Administrator
Regenesys is looking to hire a Purchasing Administrator to oversee the procurement department at Regenesys.
Purchasing Administrator
Regenesys is looking to hire a Purchasing Administrator to oversee the procurement department at Regenesys.
In this position, the incumbent will be required to coordinate with every department to determine what they need in terms of supplies, equipment, and raw materials. The incumbent will support the Purchasing Manager and will be required to research vendors to get the best prices, submit purchase orders and handle the invoicing process.
This requires both vendor management and data entry skills, as you must closely track orders and payments. Our ideal applicant has previous supply chain experience.
Duties and Responsibilities
- Collect order requests from other departments
- Research vendors and negotiate the best prices
- Submit purchase orders
- Reconcile invoices
- Log all orders and payments
Requirements and Qualifications
- Supply chain management experience
- Strong negotiation and communication skills
- Proficiency with standard office software
Skills
- Must be a strong team player, but also be able to work independently and under pressure to meet deadlines
- Must have good reporting, planning, record keeping and project management skills
- Excellent computer skills – MS Word, MS Excel, MS PowerPoint, email and Internet
- Must be hands-on and proactive
- Good communication skills – written and verbal
- Develop professional and polished work
Key Qualities
- Strong relationship building skills
- Willing to work over time when necessary
- Professional, reliable, trustworthy and honest
- Timeline disciplined
- Attention to detail
Salary
Commensurate with qualifications and experience
SharePoint Developer (3 Months)
Review and implement best practices of existing SharePoint system, Develop a file repository into a business-user defined front-end (search, filter).
SharePoint Developer
Responsibilities:
- Review and implement best practices of existing SharePoint system
- Develop a file repository into a business-user defined front-end (search, filter)
- Strong understanding and experience with SharePoint framework extensions
- Review and develop file sharing with permissions and security
- Project to create a Smart Repository for an external audit
Requirements:
- 6-8 years’ experience
Sales Force Applications Implementation Expert
Regenesys is looking to appoint a suitably qualified Sales Force Applications Implementation Expert who will assist with the implementation and configuration of Sales Force software globally.
Sales Force Applications Implementation Expert
Regenesys is looking to appoint a suitably qualified Sales Force Applications Implementation Expert who will assist with the implementation and configuration of Sales Force software globally.
Responsibilities:
- Provide technical support on the Sales Force platform
- Ensure optimal Sales Force functionality across the board
- Configure and implement the Sales Force platform into business process
- Ensure smooth operational management and maintenance of the systems and process flows
Credentials and Experience
- Proven knowledge of the Sales Force platform
- Minimum of 5 years’ experience in the consulting environment for the implementation of the Sales Force platform
- Ability to work on business processes and analysis
- Proven track record and ability to work on various Sales Force integration points (including websites)
- Analytical platform experience
- Understanding of the CRM and marketing components of Sales Force and the implementation thereof
- Ability to manage and implement the leads operations process of Sales Force
- A background in Educational Technology (EdTech) is preferred
Skills
- Ability to work under pressure
- Must have good communication skills – written and verbal
- Ability to solve complex problems
- Must be computer proficient
- Must be a team player
Personal Qualities
- Professional comportment
- Reliable, trustworthy and empathetic
- Pays attention to detail
- Willing to work overtime when required
- Timeline discipline
- Embraces diversity
Salary
Market-related and commensurate with qualifications and experience
Student Recruiter
The mandate for this role includes the implementation of the total sales process in order to achieve the preset targets.
Student Recruiter
Job purpose
The mandate for this role includes the implementation of the total sales process in order to achieve the preset targets. The process includes student’s visits (open days) and phoning prospective students.
Functional:
- Customer service orientated
- Target driven and ability to work well under pressure
- Professional and confident
- Excellent communication skills
- Excellent negotiation and selling skills
- Outgoing and passionate
- Good telephone etiquette
- Proactive and highly self-motivated
- Computer literacy
- Ability to work as a team player and individually
- Must be able to travel
- Own transport is required
- Must be able to work late and/or every second Saturday when required
Key Performance Areas:
- Achieve agreed weekly/monthly sales targets by converting sales enquiries in the form of referrals, online enquiries or walk -ins into student registrations
- Obtaining the prospective list of students from leads sent
- Tracking and monitoring of all prospective students on a daily basis to ascertain where in the sales process the prospect is and what the next steps are to convert them. Full lead nurturing
- Executing sales administration – daily capturing of sales inquiries and information within 2 days upon receipt. Provide qualified reports on progress and achievement of activities
- Fostering, maintaining and growing client relationships
- Constantly identify and develop sources of potential clients
- Maintain an accurate and current database on an ongoing basis
- Time management – adhering to workflow and timelines
- Provide a weekly/monthly schedule of planned activities to achieve the sales master plan
- Demonstrate a full knowledge of all products, relevant selling points and benefits and so doing, match appropriate products to clients’ requirements.
- Liaise with other members of the company to actively promote sales opportunities, exchange information and increase professionalism
- Undertake any reasonable duties as specified by Manager
- Self-driven by your own initiative
Qualifications and experience
- Matric and relevant qualification
- Minimum of 3 years’ experience
- Computer literacy: Word, Excel, PowerPoint
- Strong Negotiation Skills
- Willing to go the extra mile, prepared to work long hours
- Team player
- Able to take initiative
Alumni Director
We’re looking for an Alumni Director to play a vital role in coordinating all the functions of the Regenesys Business School’s alumni network.
Alumni Director
Summary:
We’re looking for an Alumni Director to play a vital role in coordinating all the functions of the Regenesys Business School’s alumni network.
Responsibilities:
- Plan, organize and coordinate events that are arranged by the alumni
- Budget planning is one of the most important job of a alumni relations manger
- Look for financial institutions that are ready to fund the programs and maintain tie-ups with the alumni
- Propose plans for the functions of the organization
- Maintain an ongoing relation with and organize programs for the current students and help them discover new opportunities of career, employment, etc.
- Create forums where students can network with their batch mates and other students of Regenesys and share their experiences with each other
- Mentor the work of volunteers and alumni relations staff and overlook their work
- Conduct sessions to help them understand the working of the alumni and prepare them to tackle various situations that they have to face in their day-to-day work
- Give presentations to the School to get associated with them and maintain relations with them for business
Skills:
- Expert management skills and should have ability to plan and organize reunion events.
- Good communication skills and ability to maintain good liaison with the organizations that offer business to the alumni.
- Ability to understand the background of the people for whom events and gatherings are being organized, and plan events accordingly.
- Creative enough to implement new ideas make good profit from the business and gain new customers.
Qualification:
- Bachelor’s degree in Business Administration or MBA;
- Or experience working as administrator in educational sector
Salesforce Technical Analyst
Regenesys is looking to appoint suitably qualified SalesForce Technical Analyst who will assist Regenesys Business School with defining
Salesforce Technical Analyst
Regenesys is looking to appoint suitably qualified Sales Force Technical Analyst who will assist Regenesys Business School with defining, interpreting, and executing near-term requirements; address real time production issues as they arise, and identify possible future enhancements. The successful incumbent will work closely with our team and is expected to continually strengthen their existing skills in developing and configuring the tools and technology at the core of our clients’ solutions. The incumbent must be skilled at balancing work across the client portfolio, asking the right questions to get to the heart of the request, and deploying expert solutions nimbly. The successful incumbent must have previous experience in Salesforce administration, technology, services, and/or business analysis. The incumbent will essentially be the “go-to” person for any technical issues, user inquiries, training issues, and coordination of the software customisation and implementation.
Responsibilities:
- Provide technical support on the Sales Force platform
- Ensure smooth operational management and maintenance of the systems and process flows
- Understand clients’ needs, as communicated by the manager and the client
- Assess technical, functional, and process requirements
- Analyse business process needs and provide recommendations for improvement
- Monitor and work to resolve issues promptly
- Provide concise status updates on issues
- Configure Salesforce-based tools and technology per requirements
- Conduct testing and track issues and their resolution
- Create business process documentation and contribute to the Craftsman knowledge base
- Communicate clearly and professionally in verbal and written situations
- Emphasis on testing and user impact and recognising its importance at the start of the project
- Maximise the use of existing technologies by applying them in innovative ways
Credentials and Experience
- Proven knowledge of the Salesforce platform (must have implemented, from a product, process, and technical perspective)
- Minimum of 5 years’ experience in the consulting environment for the implementation of the Salesforce platform
- Ability to work on business processes and analysis. Must be able to make recommendations over and above the requirements and ask of the client
- Proven track record and ability to work on various Sales Force integration points (including websites). Configuration more than development is preferred
- Analytical platform experience
- Understanding of the components of Salesforce and the implementation thereof
- Ability to manage and implement the leads operations process of Salesforce
- A background in educational technology (EdTech) is preferred
- Experience as a business and/or technical analyst is preferred
- Digital marketing background preferable
- Relevant technical and client-facing skills
- It is essential that the successful candidate has experience in building robust and scalable business processes.
Skills
- Highly analytical and able to analyse, extract and understand data
- Understands the Technical Analysis process
- Has strong business understanding
- Customer-centric and student-centric
- Ability to work under pressure
- Must have good communication skills – written and verbal
- Ability to solve complex problems
- Must be computer proficient
- Must be a team player
- Must be accountable
- Attention to detail and high level of accuracy.
- Strong problem-solving ability/logical thinker and highly numerate.
- A thorough understanding of the IT development life cycle, development framework and methodologies and implementation
- Able to multi-task; work to tight deadlines and able to cope under pressure.
- A strong personality able to withstand exposure to demanding Client Group teams.
- Attention to detail and high level of accuracy.
- Strong problem-solving ability/logical thinker and highly numerate.
- Ability to see the bigger picture.
- Must be organised and able to prioritize duties and responsibilities.
- Able to work in a team and potentially lead IT developers.
- A passion for change and a sense of real achievement based on delivery
Personal Qualities
- Professional comportment
- Reliable, trustworthy, and empathetic
- Pays attention to detail
- Willing to work overtime when required
- Timeline discipline
- Embraces diversity
Salary
Market-related and commensurate with qualifications and experience
Candidates must have a strong, resilient character and be able to work under pressure and to tight deadlines.
Quality Assurance Analyst
The Quality Assurance Analyst will conduct testing on software, websites, and other technical products to identify and resolve bugs, defects, and other potential issues.
Quality Assurance Analyst
The Quality Assurance Analyst will conduct testing on software, websites, and other technical products to identify and resolve bugs, defects, and other potential issues.
Duties/Responsibilities:
- Reviews design specifications to understand the scope, requirements, and function of the software product.
- Identifies appropriate parameters, functions, and data to test and validate; parameters may include general function, validity of results, accuracy, reliability, and compliance with industry standards.
- Conducts testing to ensure products perform according to user requirements and within established guidelines.
- Identifies, logs, and recreates error codes, bugs, and defects.
- When a product does not perform within specifications, reports defects to programmers while identifying and recommending solutions, improvements, and updates.
- Performs other duties as assigned.
Required Skills/Abilities:
- Extensive knowledge of software and database testing including designing and manipulating test data, validating stored jobs, and error replication.
- Excellent organisational skills and attention to detail.
- Ability to create test plans and cases from specifications or verbal communications.
- Excellent interpersonal skills with the ability to serve as a liaison with developers, project managers, and customer support.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- Bachelor’s degree in related field preferred.
- Three years’ related experience required.
Skills
- Must be a strong team player, but also be able to work independently and under pressure to meet deadlines.
- Must be hands-on and proactive.
- Good communication skills – written and verbal.
Key Qualities
- Strong relationship building skills.
- Willing to work over-time when necessary.
- Professional, reliable, trustworthy and honest.
- Timeline disciplined.
- Attention to detail.
Salary
Commensurate with qualifications and experience.
IT Programme Manager
We are looking for a Programme Manager who will be responsible for organising programmes and activities for our organisation.
Programme Manager
Summary:
We are looking for a Programme Manager who will be responsible for organising programmes and activities for our organisation. You will be tasked with developing programmes to support the organisation’s strategic direction, as well as creating and managing long term goals. You will also be in charge of developing budgets and operating plans for programmes and writing programme funding proposals.
Responsibilities:
- Organising programs and activities in accordance with the mission and goals of the organisation.
- Developing new programs to support the strategic direction of the organisation.
- Creating and managing long-term goals.
- Developing a budget and operating plan for the program.
- Developing an evaluation method to assess program strengths and identify areas for improvement.
- Writing programme funding proposals to guarantee uninterrupted delivery of services.
- Managing a team with a diverse array of talents and responsibilities.
- Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance.
- Implementing and managing changes and interventions to ensure project goals are achieved.
- Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
- Producing accurate and timely reporting of program status throughout its life cycle.
- Analysing programme risks.
- Working on strategy with the marketing team.
Requirements
- Bachelor’s degree or master’s degree in business or related field.
- Proven experience in programme management.
- Proven stakeholder management skills.
- Proven experience managing a team.
- Experience using computers for a variety of tasks.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Understanding of project management.
Salesforce Functional Analyst
Regenesys is looking to appoint a suitably qualified Salesforce Functional Analyst.
Salesforce Functional Analyst
Regenesys is looking to appoint a suitably qualified Salesforce Functional Analyst who will assist Regenesys Business School with delivering Salesforce projects from start to finish on time and within budget. The successful incumbent will perform “As-Is” and Gap analyses in order to map the technology’s offerings and capabilities to business needs. The incumbent will work closely with the technical team in order to make the bridge between the business team and IT team. As a Salesforce Functional Analyst, you are required to gather and analyse business requirements and converting them into effective Salesforce solutions that will help in the Salesforce implementations.
You are data-led and have experience implementing Salesforce end-to-end and possess in-depth knowledge of the capabilities and limitations of Salesforce.
Responsibilities:
- Documenting baseline information and requirements
- Developing and defining project roadmaps / workstreams in conjunction
with program lead and delivery teams
- Tracking delivery progress of documented requirements
- Liaising with teams, managers, and stakeholders
- Analysing Salesforce implementations
- Applying relevant / best practice methodology for the business
- Solving issues during testing
Credentials and Experience
- Proven knowledge of the Salesforce platform (must have implemented from a product, process, and technical perspective)
- Minimum of 5 years’ experience in the consulting environment for the implementation of the Salesforce platform
- Ability to work on business processes and analysis. Must be able to make recommendations over and above the requirements and ask of the client
- Proven track record and ability to work on various Salesforce integration points (including websites). Configuration more than development is preferred
- Analytical platform experience
- Understanding of the components of Salesforce and the implementation thereof
- Ability to manage and implements the leads operations process of Salesforce
- A background in educational technology (EdTech) is preferred
- Experience as a business and/or technical analyst is preferred
- Digital marketing background preferable
- Relevant technical and client-facing skills
- It is essential that the successful candidate has experience in building robust and scalable business processes.
Skills
- Highly analytical and able to analyse, extract and understand data
- Understands the Technical Analysis process
- Has strong business understanding
- Customer-centric and student-centric
- Must have good communication skills – written and verbal
- Ability to solve complex problems
- Must be computer proficient
- Must be a team player
- Must be accountable
- Attention to detail and high level of accuracy.
- Strong problem-solving ability/logical thinker and highly numerate.
- Extensive experience in Salesforce program and implementation working
with internal and external team (System Integrators)
- An analytical mindset. Being able to analyse multiple data sources in an
investigative manner is important and provide insights
- Tracking and evaluating in a detail orientated manner and advise the
business on what should be reported on for value-add
- The ability to make decisions fast. Being able to make actionable
recommendations based on data findings will be important
- The ability to take the initiative
- Ability to clearly communicate complex ideas to both technical and non-technical teams
- The ability to take the initiative and think outside the box to meet the
objective
- Able to work in fast-paced agile team environment
- A thorough understanding of the IT development life cycle, development framework and methodologies and implementation
- Able to multi-task; work to tight deadlines and able to cope under pressure.
- A strong personality able to withstand exposure to demanding Client Group teams.
- Attention to detail and high level of accuracy.
- Strong problem-solving ability/logical thinker and highly numerate.
- Ability to see the bigger picture.
- Must be organised and able to prioritize duties and responsibilities.
- Able to work in a team and potentially lead IT developers.
- A passion for change and a sense of real achievement based on delivery
Personal Qualities
- Professional comportment
- Reliable, trustworthy, and empathetic
- Pays attention to detail
- Willing to work overtime when required
- Timeline discipline
- Embraces diversity
Salary
Market-related and commensurate with qualifications and experience.
Candidates must have a strong, resilient character and be able to work under pressure and to tight deadlines.
Website React JS developer
The IT Department has an opening for a Website React JS developer to join their team.
Website React JS Developer
The IT Department has an opening for a Website React JS developer to join their team.
The Job Overview
We are seeking a dedicated React.js front-end developer to join our growing company. You will work as part of a team to design and develop high-quality software solutions for web applications and mobile apps using React.
As a React.js developer, you will implement new features and maintain existing code using React and other standard tools in the React ecosystem, such as Node.js and Yarn. Your duties will include designing software solutions to meet project requirements, maintaining and refactoring existing code, writing tests, and fixing bugs.
Responsibilities
- Maintain existing React systems, including fixing bugs
- Design and develop new custom components to meet project requirements
- Install and configure server environments for React deployments
- Maintain and update project dependencies as well as fix any conflicts
- Working with other JavaScript developers and software engineers to develop front-end and back-end architecture that’s well-structured and flexible, along with the APIs to support it
Job Qualifications and Skill Sets
- Bachelor’s degree in computer science, software development, engineering, or a related technical field
- Proficient with the latest versions of ECMAScript (JavaScript) as well as HTML and CSS
- Knowledge of React and common tools used in the wider React ecosystem, such as Node.js and npm
- Familiarity with common programming tools such as Redux, IDEs, RESTful APIs, Git repositories, TypeScript, version control software, and remote deployment tools
- An understanding of common programming paradigms and fundamental React principles, such as React components, hooks, and the React lifecycle
Behavioural competencies
- The ability to learn quickly
- The ability to interpret and follow technical plans
- Problem-solving skills
- Strong communication skills and organizational skills
UI/UX Developer
Regenesys seeks to employ a UI/UX and front-end expert who observes user behavior to improve the visible design of an application.
UI/UX Developer
Summary:
Regenesys seeks to employ a UI/UX and front-end expert who observes user behavior to improve the visible design of an application. The incumbent must have a keen understanding of modern tech stacks and must be proficient in crafting aesthetically beautiful interfaces.
Their primary goals are to raise user satisfaction, decrease user churn, and ensure user-based company goals are reached. Such goals might include increasing newsletter sign-ups, improving sales conversions, or identifying and removing pain points within an app.
The incumbent must have an understanding that user experience (UX) design is centered around the satisfaction the user experiences with software. Front-end development is the technical implementation of the software’s user interface (UI). UI design is the graphical bridge that connects the two. The incumbent must ensure that these three areas work together seamlessly.
The dynamic UI/UX designer will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. The incumbent will ensure that all elements of the online user experience are optimised for improved usability, usefulness, and exceptional visual design.
The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.
Responsibilities:
- Investigating user experience design requirements for our suite of digital assets.
- Developing and conceptualising a comprehensive UI/UX design strategy for Regenesys.
- Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
- Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
- Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
- Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyse and predict user behavior.
- Adhering to style standards on typography and graphic design.
Designer Requirements:
- A bachelor’s degree and a minimum of 2 years UI/UX design experience for digital products or services.
- A portfolio of professional UI/UX design work for both web and mobile platforms.
- Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
- A team player but can work independently.
- Ability to meet tight deadlines.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritise tasks.
Application Support .NET and C# Developer
The IT Department is looking for an experienced and ambitious Application Support .net and c# developer
Application Support .Net and C# developer
The IT Department is looking for an experienced and ambitious Application Support .net and c# developer to join their team. The candidate will be involved in design, development, coding, customization, configuration, testing, and deployment for our internal systems.
Duties and responsibilities
- Utilize established development tools, guidelines and conventions for handling development tasks.
- Prepare tests and documentations for applications being developed, as well as assisting other developers with testings.
- Assist in enhancing the existing .NET systems by analyzing existing source code, and identifying areas for modification and improvement
- Monitor everyday activities on the system and provide 1st & 2nd line support to users.
Requirements and qualifications
- BS/MS degree in Computer Science, Engineering, MIS, or equivalent with programming experience
- Thorough knowledge of ASP.NET development, with the C# programming language, and over 3 years’ experience.
- Knowledge of JavaScript & its libraries is a must
- Knowledge and experience of MVC development technique is a must
- Exposure to, or experience with, DevExpress will be a massive advantage.
- Thorough understanding of database systems, especially SQL Server.
- Strong background in object-oriented development.
- Experience with APIs and SDKs is a must
- Experience with concurrent development and version control systems (Git)
- Understanding of Software Development Life Cycle and Agile methodologies.
PHP/Moodle developer
The IT Department is looking for a skilled and experienced PHP/Moodle developer to join their team.
PHP/Moodle developer
The IT Department is looking for a skilled and experienced PHP/Moodle developer to join their team. The individual will be involved in design, development, coding, customisation, configuration, testing, and deployment in support of our internal systems.
Requirements and qualifications
- BS/MS degree in Computer Science, Engineering, MIS, or equivalent with programming experience.
- Thorough knowledge and understanding of the python programming language, with at least 2 years of experience.
- Thorough knowledge of database systems, especially Postgres SQL.
- Background on working with SQL Server.
- Background on working with Odoo system will be a strong advantage.
- Demonstrable experience in working with Python frameworks, such as Django. Include URL to previous projects where available.
- Strong background in object-oriented development.
- Database design and development (Postgres SQL & Microsoft SQL Server).
- Experience with Web Services and SDKs.
- Experience with any version control system such as (Git).
- Understanding of Software Development Life Cycle and Agile methodologies.
- Passion for technology and knowledge.
Skills, Duties and Responsibilities
- Receive specs for feature development on our CRM system
- Assist in enhancing the existing system, by analyzing existing source code, and identifying areas for modification and improvement
- Be involved in the creation of technical specifications and test plans for features being developed
- Monitor everyday activities on the system and provide 1st & 2nd line support to users.
MS Teams Applications Specialist
The IT Department has an opening for an MS Teams Application Specialist to join their team.
MS Teams Application Specialist
The IT Department has an opening for an MS Teams Application Specialist to join their team.
Detailed Job description:
- The companies’ IT Department has an exciting opportunity for an MS Teams Application Support Specialist. The role offers support and advice to users with Office application issues and questions. Duties include training help desk to field basic issues and reporting.
- They are currently using Google Suite and moving over to the Microsoft Suite.
Objectives:
- Support users with Office application issues
- Monitor the ticketing system for Office application issues.
- Troubleshoot and resolve Office application issues reported by users.
- Advise users and respond to queries
- Reroute incorrectly assigned tickets and update tickets within SLA
- Respond to queries and advise users Investigate user requirements and authorise application access
- Monitor for users requests for higher license levels or new Office applications.
- Investigate and determine the appropriate software or license for the requirement
- Approve or decline request based on the investigation
- Create and document standards, FAQ’s, wikis and other help material
- Prepare and maintain help material for user, in the form of FAQ’s, Wikis and the like.
- Create and document standards in the Office application space
- Training help desk to field basic issues
- Train help desk and first line technical staff to field basic queries and troubleshoot simple issues related to Office applications.
- Create quick reference guides to support the training Reporting
- Keep management informed on workload and progress via a weekly report.
- Timeous escalation of critical issues to management
Qualifications:
- Matric
- BS/MS degree in Computer Science, Engineering, MIS, or equivalent with experience
- Microsoft Office Specialist: Expert (Office 365 and Office 2019)
Knowledge and Skills:
- Skilled in information and communication technology
- Remedy software knowledge
- Change management
- Problem solving skills
- Interpersonal skills
- Communication skills
- MS Office suite
Behavioural competencies
- The ability to learn quickly
- The ability to interpret and follow technical plans
- Problem-solving skills
- Strong communication skills and organisational skills
Website Developer
We’re looking for a Web Developer who will be responsible for maintaining the Business School’s global websites, including South Africa, India and Nigeria.
Website Developer
Summary
We’re looking for a Web Developer who will be responsible for maintaining the Business School’s global websites, including South Africa, India and Nigeria.
Responsibilities:
- Website maintenance, including ensuring that all country website links are working.
- Troubleshoot website issues, update website content, including creating new landing pages, ensuring that any updates do not affect site performance.
- Responsible for managing the institutions email databases for the launch of newsletters and transactional emails.
- Responsible for search engine optimisation (SEO), digital advertising (Facebook ads, Google AdWords, LinkedIn ads, external website banner advertising, etc.) and monitoring and reporting on the performance of the above to assist in making informed strategic decisions.
- Design and development of web applications in PHP/ WordPress/ HTML/ Codigniter/MySQL/CSS/JavaScript
- Integration and support of web applications and websites.
- Analyse business needs and provide software solutions
- Analyse, test, and resolve issues with application software and associated peripherals
- Develop web services which will interface with third party APIs
- Third Party API integration in work environment
- Analyse and adapt existing software to meet business needs
- Provide support to the Digital Marketing team
Requirements:
- Relevant IT qualification or in a related area and/or equivalent experience/training
- 3-5 years’ minimum experience in a website development role
Skills:
- Strong organisation skills and ability to work under pressure and meet deadlines
- Excellent verbal and written communication skills
- Attention to detail
- Creative flair – concept to final execution
- Passion for website development
- Willingness to take on challenging projects
- Comfortable with change
- Enjoys fine-tuning processes to improve efficiency of events
- Positive attitude
- Emotionally intelligent
- Energetic, fun & outgoing
- Self-motivated – able to work independently with minimal supervision