{"id":193507,"date":"2026-07-14T12:48:49","date_gmt":"2026-07-14T10:48:49","guid":{"rendered":"https:\/\/reginsights.regenesys.net\/?p=193507"},"modified":"2026-07-14T12:48:52","modified_gmt":"2026-07-14T10:48:52","slug":"it-certification-jobs-south-africa","status":"publish","type":"post","link":"https:\/\/www.regenesys.net\/reginsights\/it-certification-jobs-south-africa","title":{"rendered":"What Jobs Can You Get With an IT Certification in South Africa?"},"content":{"rendered":"\n<p>If you are considering a career in technology, you may be wondering: <strong>what jobs can you get with an IT certification?<\/strong> Depending on the qualification, your skills and an employer\u2019s requirements, an IT certification can help you pursue entry-level roles in technical support, computer maintenance, systems support and networking.<\/p>\n\n\n\n<p>For beginners, <strong>IT certification jobs<\/strong> can provide a practical entry into the technology sector without requiring years of prior industry experience.<\/p>\n\n\n\n<p>Technology supports almost every modern organisation. As a result, businesses need people who can install equipment, assist users, troubleshoot technical problems and keep digital systems functioning.<\/p>\n\n\n\n<p>However, earning a qualification does not automatically guarantee employment. Employers may also assess your practical ability, communication skills, problem-solving approach and willingness to keep learning.<\/p>\n\n\n\n<p>The <strong><a href=\"https:\/\/www.regenesys.net\/higher-certificate-in-information-systems-support\">Regenesys Higher Certificate in Information Systems Support<\/a><\/strong> is an entry-level qualification designed to build foundational knowledge in IT systems, computer architecture and basic programming. It can prepare students for junior opportunities in technical support, systems maintenance and related areas.<\/p>\n\n\n\n<p>This guide explores the IT technician jobs you could consider, the skills employers commonly require and how to begin building your information technology career in South Africa.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is an IT certification job?<\/h2>\n\n\n\n<p>An IT certification or qualification demonstrates that you have completed structured learning in a particular area of information technology.<\/p>\n\n\n\n<p>Depending on the programme, you may study topics such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>computer hardware and architecture;<\/li>\n\n\n\n<li>operating systems;<\/li>\n\n\n\n<li>software applications;<\/li>\n\n\n\n<li>systems support;<\/li>\n\n\n\n<li>basic programming;<\/li>\n\n\n\n<li>networking fundamentals;<\/li>\n\n\n\n<li>information security;<\/li>\n\n\n\n<li>troubleshooting; and<\/li>\n\n\n\n<li>technical communication.<\/li>\n<\/ul>\n\n\n\n<p>Not all IT qualifications are the same. Short vendor certifications may focus on a specific platform or technical skill. By contrast, a formal higher certificate generally provides broader academic and practical foundations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What jobs can you get with an IT certification?<\/h2>\n\n\n\n<p>An entry-level IT qualification may support applications for several junior technology roles. Your eligibility will depend on the curriculum, experience and requirements of each employer.<\/p>\n\n\n\n<p>Common career possibilities include:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>IT support technician;<\/li>\n\n\n\n<li>junior IT technician;<\/li>\n\n\n\n<li>help desk technician;<\/li>\n\n\n\n<li>desktop support technician;<\/li>\n\n\n\n<li>technical support specialist;<\/li>\n\n\n\n<li>systems support technician;<\/li>\n\n\n\n<li>network support technician;<\/li>\n\n\n\n<li>computer repair technician;<\/li>\n\n\n\n<li>field support technician; and<\/li>\n\n\n\n<li>junior systems administrator.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"850\" height=\"500\" src=\"https:\/\/reginsights.regenesys.net\/wp-content\/uploads\/2026\/07\/it_support_technician_body_850x500.webp\" alt=\"\" class=\"wp-image-193555\" srcset=\"https:\/\/www.regenesys.net\/reginsights\/wp-content\/uploads\/2026\/07\/it_support_technician_body_850x500.webp 850w, https:\/\/www.regenesys.net\/reginsights\/wp-content\/uploads\/2026\/07\/it_support_technician_body_850x500-300x176.webp 300w, https:\/\/www.regenesys.net\/reginsights\/wp-content\/uploads\/2026\/07\/it_support_technician_body_850x500-80x47.webp 80w, https:\/\/www.regenesys.net\/reginsights\/wp-content\/uploads\/2026\/07\/it_support_technician_body_850x500-768x452.webp 768w, https:\/\/www.regenesys.net\/reginsights\/wp-content\/uploads\/2026\/07\/it_support_technician_body_850x500-150x88.webp 150w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">1. IT support technician<\/h2>\n\n\n\n<p>IT support technicians help employees or customers resolve problems involving computers, software, devices and connectivity.<\/p>\n\n\n\n<p>Typical responsibilities may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>responding to support requests;<\/li>\n\n\n\n<li>troubleshooting hardware and software;<\/li>\n\n\n\n<li>installing and updating applications;<\/li>\n\n\n\n<li>setting up user accounts;<\/li>\n\n\n\n<li>configuring laptops and workstations;<\/li>\n\n\n\n<li>assisting with printers and peripheral devices;<\/li>\n\n\n\n<li>resolving basic connectivity problems;<\/li>\n\n\n\n<li>recording incidents in a ticketing system; and<\/li>\n\n\n\n<li>escalating complex issues.<\/li>\n<\/ul>\n\n\n\n<p>The role requires technical knowledge as well as patience. Users may not know how to describe the problem accurately, so technicians must ask clear questions and explain solutions simply.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Junior IT technician<\/h2>\n\n\n\n<p>Junior IT technicians assist with the daily operation and maintenance of an organisation\u2019s technology.<\/p>\n\n\n\n<p>The role may involve:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>preparing computers for new employees;<\/li>\n\n\n\n<li>installing hardware;<\/li>\n\n\n\n<li>updating software;<\/li>\n\n\n\n<li>checking equipment;<\/li>\n\n\n\n<li>supporting users;<\/li>\n\n\n\n<li>troubleshooting technical faults;<\/li>\n\n\n\n<li>maintaining asset records; and<\/li>\n\n\n\n<li>assisting senior IT staff.<\/li>\n<\/ul>\n\n\n\n<p>This is one of the most relevant entry-level roles for someone who has completed foundational studies in information systems support.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Help desk technician<\/h2>\n\n\n\n<p>A help desk technician is often the first point of contact when an employee or customer experiences a technical problem.<\/p>\n\n\n\n<p>Support may be provided through:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>telephone calls;<\/li>\n\n\n\n<li>email;<\/li>\n\n\n\n<li>live chat;<\/li>\n\n\n\n<li>support tickets;<\/li>\n\n\n\n<li>remote-access software; or<\/li>\n\n\n\n<li>face-to-face assistance.<\/li>\n<\/ul>\n\n\n\n<p>Common issues include forgotten passwords, account-access problems, software errors, printer faults, internet connectivity and application installation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Desktop support technician<\/h2>\n\n\n\n<p>Desktop support technicians focus on the computers and devices employees use to complete their work.<\/p>\n\n\n\n<p>Their responsibilities may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>configuring desktops and laptops;<\/li>\n\n\n\n<li>installing operating systems;<\/li>\n\n\n\n<li>deploying software;<\/li>\n\n\n\n<li>diagnosing computer faults;<\/li>\n\n\n\n<li>connecting peripheral devices;<\/li>\n\n\n\n<li>applying security updates;<\/li>\n\n\n\n<li>replacing components; and<\/li>\n\n\n\n<li>supporting remote workers.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Technical support specialist<\/h2>\n\n\n\n<p>Technical support specialists help users resolve problems with a particular service, system or product.<\/p>\n\n\n\n<p>They may work for software companies, internet service providers, telecommunications businesses, financial institutions, technology vendors or cloud-service providers.<\/p>\n\n\n\n<p>Strong written and verbal communication is particularly important because support specialists must convert technical information into practical instructions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Systems support technician<\/h2>\n\n\n\n<p>Systems support technicians help maintain the systems an organisation relies on.<\/p>\n\n\n\n<p>Depending on the workplace, responsibilities could include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>monitoring systems;<\/li>\n\n\n\n<li>managing user access;<\/li>\n\n\n\n<li>installing updates;<\/li>\n\n\n\n<li>troubleshooting applications;<\/li>\n\n\n\n<li>assisting with backups;<\/li>\n\n\n\n<li>checking system performance; and<\/li>\n\n\n\n<li>maintaining technical documentation.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Network support technician<\/h2>\n\n\n\n<p>Network support technicians assist with the infrastructure that connects computers, devices and systems.<\/p>\n\n\n\n<p>Junior responsibilities may involve checking network connections, assisting with routers and switches, troubleshooting Wi-Fi, connecting devices and documenting equipment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Computer repair technician<\/h2>\n\n\n\n<p>Computer repair technicians diagnose and fix problems affecting desktops, laptops and related equipment.<\/p>\n\n\n\n<p>Tasks can include identifying damaged components, replacing hardware, installing operating systems, removing malicious software and testing devices.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Field support technician<\/h2>\n\n\n\n<p>Field support technicians travel to client or company locations to install, inspect and repair equipment.<\/p>\n\n\n\n<p>Their work may involve setting up workstations, troubleshooting faults, replacing hardware, installing software and completing service reports.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Junior systems administrator<\/h2>\n\n\n\n<p>A junior systems administrator helps manage an organisation\u2019s users, computers, servers and software systems.<\/p>\n\n\n\n<p>Entry-level duties may include creating user accounts, monitoring systems, applying updates, checking backups and assisting senior administrators.<\/p>\n\n\n\n<p>This role may require experience or additional knowledge of server administration, cloud services and networking. However, IT support experience can provide a practical route towards systems administration.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Can you get an IT job without a degree?<\/h2>\n\n\n\n<p>Yes, some entry-level IT jobs do not require a bachelor\u2019s degree. Employers may accept candidates with a higher certificate, diploma, industry certification, practical experience or a combination of these. Students who are still deciding between a practical IT pathway and a broader computing degree can read <strong><a href=\"https:\/\/reginsights.regenesys.net\/bsc-computer-vs-it\">Information Technology vs Computer Science: What Is the Difference?<\/a><\/strong> to compare the skills, study areas and career options in each field.<\/p>\n\n\n\n<p>Many <strong>IT certification jobs<\/strong> focus on practical ability, technical knowledge and problem-solving rather than requiring applicants to hold a bachelor\u2019s degree.<\/p>\n\n\n\n<p>Nevertheless, \u201cwithout a degree\u201d does not mean \u201cwithout training\u201d.<\/p>\n\n\n\n<p>Technical roles still require evidence that you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>understand computer systems;<\/li>\n\n\n\n<li>diagnose common problems;<\/li>\n\n\n\n<li>follow security procedures;<\/li>\n\n\n\n<li>communicate with users;<\/li>\n\n\n\n<li>document your work; and<\/li>\n\n\n\n<li>learn new technologies.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What skills do employers look for in entry-level IT candidates?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Troubleshooting<\/h3>\n\n\n\n<p>Employers need candidates who can investigate problems systematically rather than guessing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Hardware and software knowledge<\/h3>\n\n\n\n<p>Entry-level technicians should understand common computer components, operating systems and workplace applications.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Communication<\/h3>\n\n\n\n<p>A capable technician listens carefully, avoids unnecessary jargon and explains the next steps clearly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Customer service<\/h3>\n\n\n\n<p>IT support is also a service role. Professionalism, patience and respect can significantly influence the user\u2019s experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Cybersecurity awareness<\/h3>\n\n\n\n<p>Technicians should understand strong authentication, software updates, phishing awareness, access control and responsible data handling.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Documentation<\/h3>\n\n\n\n<p>Technicians must record incidents, solutions, system changes and equipment details accurately.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Time management<\/h3>\n\n\n\n<p>Support teams often handle several requests simultaneously. Candidates must learn to prioritise urgent issues while keeping users informed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Willingness to learn<\/h3>\n\n\n\n<p>Technology changes constantly. Successful IT professionals continue learning after completing their first qualification.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How can you gain experience before your first IT job?<\/h2>\n\n\n\n<p>You could:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>create a small home lab;<\/li>\n\n\n\n<li>practise installing operating systems;<\/li>\n\n\n\n<li>complete guided technical projects;<\/li>\n\n\n\n<li>volunteer for basic technology support;<\/li>\n\n\n\n<li>apply for internships;<\/li>\n\n\n\n<li>document solutions in a personal portfolio;<\/li>\n\n\n\n<li>participate in technology communities; and<\/li>\n\n\n\n<li>complete additional vendor certifications.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What is the IT support salary in South Africa?<\/h2>\n\n\n\n<p>IT support salaries vary according to experience, location, employer, responsibilities and technical specialisation.<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/za.indeed.com\/career\/it-support\/salaries\" target=\"_blank\" rel=\"noreferrer noopener\">Indeed\u2019s South African salary data<\/a><\/strong> reported an average IT support salary of approximately R16,195 per month at the time its figures were updated.<\/p>\n\n\n\n<p>Therefore, treat salary figures as estimates rather than guaranteed earnings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to improve your chances of getting IT certification Jobs<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Tailor your CV<\/h3>\n\n\n\n<p>Highlight relevant qualifications, certifications, projects, software knowledge, hardware experience and customer-service experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Prepare practical examples<\/h3>\n\n\n\n<p>Prepare examples showing how you investigated a problem, identified the cause, communicated with the user and tested a solution.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Build professional communication skills<\/h3>\n\n\n\n<p>Practise explaining technical concepts to someone without an IT background.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Apply for different job titles<\/h3>\n\n\n\n<p>Search for junior IT support, first-line support, service desk analyst, help desk technician, desktop support and systems support roles.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Continue developing your skills<\/h3>\n\n\n\n<p>Review vacancies regularly to identify the technologies employers frequently request.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How does a Higher Certificate in Information Systems Support prepare you?<\/h2>\n\n\n\n<p>The <strong><a href=\"https:\/\/www.regenesys.net\/higher-certificate-in-information-systems-support\">Higher Certificate in Information Systems Support<\/a><\/strong> can help students develop the foundation required for entry-level technology careers.<\/p>\n\n\n\n<p>The programme covers foundational areas including IT systems, computer architecture and basic programming. It is intended to prepare students for junior roles involving technical support, systems maintenance and related work.<\/p>\n\n\n\n<p>The qualification may be suitable for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>school leavers exploring technology careers;<\/li>\n\n\n\n<li>beginners who want structured IT training;<\/li>\n\n\n\n<li>professionals considering a career change;<\/li>\n\n\n\n<li>employees who support workplace technology informally; and<\/li>\n\n\n\n<li>students planning to continue into further IT studies.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Is an IT certification worth it?<\/h2>\n\n\n\n<p>An IT certification can be worthwhile when it aligns with your career goal and teaches skills employers need.<\/p>\n\n\n\n<p>Before enrolling, ask:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Is the institution credible?<\/li>\n\n\n\n<li>What qualification will I receive?<\/li>\n\n\n\n<li>What subjects are covered?<\/li>\n\n\n\n<li>Does the programme include practical learning?<\/li>\n\n\n\n<li>Which entry-level roles does it support?<\/li>\n\n\n\n<li>Can it lead to further study?<\/li>\n\n\n\n<li>Is the study format suitable for me?<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Start building your career through IT certification jobs<\/h2>\n\n\n\n<p>So, what jobs can you get with an IT certification?<\/p>\n\n\n\n<p>Depending on the programme and employer, you may pursue opportunities as an IT support technician, junior IT technician, help desk technician, desktop support technician, systems support technician or field support technician.<\/p>\n\n\n\n<p>These roles can help you build experience in troubleshooting, hardware, software, networking and user support. With further study and experience, you may later progress into systems administration, networking, cybersecurity, cloud support or other specialist areas.<\/p>\n\n\n\n<p>Learners interested in software development, data science, artificial intelligence or other degree-level computing paths can also explore<strong> <a href=\"https:\/\/reginsights.regenesys.net\/computer-science-careers-3\" data-type=\"link\" data-id=\"https:\/\/reginsights.regenesys.net\/computer-science-careers-3\">Careers in Computer Science<\/a><\/strong>.<\/p>\n\n\n\n<p>As you gain experience, <strong>IT certification jobs<\/strong> can create pathways into networking, systems administration, cloud support and cybersecurity.<\/p>\n\n\n\n<p>The <strong><a href=\"https:\/\/www.regenesys.net\/higher-certificate-in-information-systems-support\">Regenesys Higher Certificate in Information Systems Support<\/a><\/strong> provides an entry-level route for students who want to build foundational IT knowledge and prepare for junior technology opportunities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently asked questions about IT certification jobs<\/h2>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion  root-eb-accordion-ydwrg\"><div class=\"eb-parent-wrapper eb-parent-eb-accordion-ydwrg \"><div class=\"eb-accordion-container eb-accordion-ydwrg\" data-accordion-type=\"accordion\" data-tab-icon=\"fas fa-angle-right\" data-expanded-icon=\"fas fa-angle-down\" data-transition-duration=\"500\"><div class=\"eb-accordion-inner\">\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-cr42b eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ydwrg\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ydwrg\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ydwrg\"><h3 class=\"eb-accordion-title\">What jobs can you get with an IT certification in South Africa?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ydwrg\"><div class=\"eb-accordion-content\">\n<p>Possible roles include IT support technician, help desk technician, junior IT technician, desktop support technician, computer repair technician and systems support technician.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-fwpgy eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ydwrg\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ydwrg\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ydwrg\"><h3 class=\"eb-accordion-title\">Can I get an IT support job without a university degree?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ydwrg\"><div class=\"eb-accordion-content\">\n<p>Some employers accept applicants with higher certificates, diplomas, vendor certifications or practical experience. However, candidates must still demonstrate relevant technical and workplace skills.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-9kccm eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ydwrg\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ydwrg\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ydwrg\"><h3 class=\"eb-accordion-title\">Is IT support a good career for beginners?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ydwrg\"><div class=\"eb-accordion-content\">\n<p>IT support can provide exposure to hardware, software, networks, users and business systems. Therefore, it can create a foundation for progression into specialist technology careers.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-j5kpf eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ydwrg\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ydwrg\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ydwrg\"><h3 class=\"eb-accordion-title\">How much does an IT support technician earn in South Africa?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ydwrg\"><div class=\"eb-accordion-content\">\n<p>Salary estimates vary according to experience, employer, location and data source. Candidates should use current job advertisements and multiple salary platforms when researching earnings.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-e7sal eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ydwrg\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ydwrg\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ydwrg\"><h3 class=\"eb-accordion-title\">What skills do I need for an entry-level IT job?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ydwrg\"><div class=\"eb-accordion-content\">\n<p>Important skills include troubleshooting, basic hardware and software knowledge, communication, customer service, documentation and cybersecurity awareness.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-p3tyb eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ydwrg\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ydwrg\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ydwrg\"><h3 class=\"eb-accordion-title\">Where can I study information systems support?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ydwrg\"><div class=\"eb-accordion-content\">\n<p>Students can explore the <strong><a href=\"https:\/\/www.regenesys.net\/higher-certificate-in-information-systems-support\">Regenesys Higher Certificate in Information Systems Support<\/a><\/strong>, which develops foundations in IT systems, computer architecture and basic programming.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you are considering a career in technology, you may be wondering: what jobs can you get with an IT certification? Depending on the qualification, your skills and an employer\u2019s requirements, an IT certification can help you pursue entry-level roles in technical support, computer maintenance, systems support and networking. 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