{"id":143789,"date":"2022-09-06T16:18:17","date_gmt":"2022-09-06T10:48:17","guid":{"rendered":"https:\/\/www.regenesys.net\/reginsights\/?p=143789"},"modified":"2025-11-14T11:51:37","modified_gmt":"2025-11-14T06:21:37","slug":"factors-that-impact-project-managers-effectiveness-in-telecom-sector-in-south-africa-part-2","status":"publish","type":"post","link":"https:\/\/www.regenesys.net\/reginsights\/factors-that-impact-project-managers-effectiveness-in-telecom-sector-in-south-africa-part-2","title":{"rendered":"Factors That Impact Project Manager’s Effectiveness in Telecom Sector in South Africa \u2013 Part 2"},"content":{"rendered":"\n

The Importance of the Telecom Industry in South Africa:<\/strong><\/h2>\n\n\n\n

Advances in telecommunications have enriched numerous sectors and brought about significant improvements for millions of individuals. It plays a significant role in a country’s social and economic progress and is considered a major driver of economic growth. Telecommunications improves the efficacy of fiscal, financial, and administrative programs and public and emergency responses by increasing the quality of operations. Telecoms have played a significant role in the fields of banking, finance, tourism, businesses, the industrial sector, farming, and the public sector. It has promoted the dissemination of knowledge to all of society and has enhanced product marketability and profitability (Sadr and Farahani 2012:74). Telephone access has brought about socioeconomic progress, enhanced health, schooling, and group engagement. Telecommunication, such as e-mail, helps individuals access health care records and the administration of health services, the distribution of patient records, and the purchase of medical equipment (Archibald, S. 2016).<\/p>\n\n\n\n

\"telecommunications<\/a><\/figure>\n\n\n\n

<\/p>\n\n\n\n

In the financial services sector, telecommunications have impacted people’s lives by making accessibility to banking and financial services convenient and fast. Financial institutions in South Africa all depend on the opportunity to use telecommunications to submit to the One Time Passwords (OTP). Internet shopping, bill payment for amenities such as electricity and water, and purchasing fares for commuter facilities such as planes, trains and taxis all use modern technologies. Digital payments give users access to their account records, and the opportunity to move funds and buy items (Buhalis and Hyun 2011:45).<\/p>\n\n\n\n

Telecommunications also affects culture because it decreases the costs of transferring knowledge and thereby reduce the expense of doing business. The improvement of information management and the implementation of modern communication technologies facilitate the improved efficiency that results from decisions being made rapidly.<\/p>\n\n\n\n

1.<\/a>Definition of Project Management: <\/strong><\/h2>\n\n\n\n

Project management is characterized as the process of applying expertise, experience, resources, and strategies to project tasks to achieve project goals. Project management is the general method of planning, preparation, managing and directing an organization’s resources toward a comparatively short-term purpose that has been developed to complete goals and objectives (Kerzner, 2013).<\/p>\n\n\n\n

Knapp (2010) defines the project management phases as organized, implemented, tracked, and closed. Project management stresses the following main fields of knowledge: Integration, Expense, Human Capital, Stakeholder Management, Scope Consistency, Marketing, Sourcing and Risk Management. Project management requires the preparation and monitoring of project variables such as capital, costs, efficiency, plans, risk, and quality.<\/p>\n\n\n\n

The Role of a Project Manager:<\/strong><\/h2>\n\n\n\n

According to the Project Management Institute, the project manager is responsible for:<\/p>\n\n\n\n