In our VUCA World, proactiveness and speed are the keys to flourishing MBA grads and seasoned business managers in all corners of the Earth are presently grappling with understanding the VUCA world (a Volatile, Uncertain, Complex, and Ambiguous business environment). This struggle to keep up with such rapid changes that are, at best, different from
Customer Service in the New Digital Age: The critical factor for business success, going forward Are you into retail or work for a B2B, B2C, or online firm as a Customer Experience manager; do you know that how you approach customer service in the new Digital Age would – to a large extent, determine if